Quality

Supreem takes pride in the quality of our work and our deliverables. Our quality processes are driven by passionate people, stringent checks and adherence to industry needs & regulatory requirements. Our 100% retention of our clientele is a testimony to our continuous and rigorous commitment to quality.

We believe that quality is not a destination but a journey. Therefore, we continuously evaluate our quality processes based on internal assessment and client feedback. Our culture of continuous improvement in everything we do, allows us to consistently deliver high quality products, batch after batch, year after year.

Quality control laboratory matching GLP standards
Adherence to superior quality systems – testing of raw materials, IPCs and finished products
Highly skilled & trained staff with state of the art machinery such as HPLC, GC, UV
Spectrophotometer etc. and fully equipped Microbiology laboratory
Robust testing procedures and quality checks at critical stages of manufacturing
Ever improving quality checks using validated analytical techniques.
Stability studies as per ICH guidelines Product quality assured through various certifications (WHO, GMP, EZ-KOSHER, HALAL)
40+ customer & regulatory audits

Incoming Material Test

All incoming raw material is tested against pre-defined set of multiple parameters that have evolved and been perfected over the years. These parameters include both internally defined parameters based on 33+ years of learning and Pharmacopoeias’ standards of different countries.

Our incoming material testing is not restricted only to the raw material. All of our packaging material also go through a similar rigor of quality checks, such as dimensions/volume, thickness, weight, food-grade plastic test, etc.

In-process Quality Checks

Once the raw material has passed the incoming material tests, they are accepted for production. In order to ensure final product meets the desired quality specifications, and to avoid any last-minute delivery delay, we perform a series of In-Process quality checks at all critical stages of the manufacturing process.

Such tests include but not limited to, content uniformity, particle size, bulk density, moisture content etc.

Finished Product Testing

Before the product is packaged and dispatched, it undergoes a comprehensive set of final tests to ensure quality and compliance. This testing regimen typically includes microbiological assays, residual solvents analysis, and other quality control checks in accordance with client-specified parameters or in-house standards. The tests also include assays to evaluate the specific active ingredients or constituents and physical property evaluations. This rigorous final evaluation process ensures that only products meeting the highest quality standards are approved for release.

Retention Sample Testing and annual Shelf-Life Study testing

This allows us to determine the probable cause(s) of failure of the product post shipment, if any.- this has to be modified to ensure that a representation of each batch manufactured is available on premises to verify against customer complaints (if any)

Root Cause Analysis

In an unlikely event that a shipped product has failed to meet the desired quality standards during client’s testing, we conduct a thorough Root Cause Analysis. This root cause analysis is conducted in collaboration with the client to identify and isolate the cause(s) of failure. The findings are shared with the client in a transparent manner. This ensures that appropriate preventive measures are identified and implemented to avoid future occurrences.

Risk Assessment & Mitigation Process

Every change in an organization, internal or visible to the client, has a risk associated with it. At Supreem, we take utmost care to analyze risks associated with every major or minor change. We then identify and implement appropriate risk mitigation measures.

We believe good science goes beyond formulas, it’s about making a real difference.